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Privacy Policy

Who we are

At ProperSeas (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy details how we collect, use, process, and safeguard your personal information when you visit our website (properseas.com), interact with our services, or engage with us for real estate sourcing, investment, and property management in Portugal.

This policy complies with the General Data Protection Regulation (GDPR) and applicable Portuguese data protection laws.

1. Who We Are (The Data Controller)

ProperSeas acts as the Data Controller for the personal data collected through this website and our services.

  • Company Name: MAVÍLIO AGUIAR, UNIPESSOAL LDA
  • AMI License Number: 12360
  • Registered Address: Travessa da Torrinha, n9 9050-526
  • Email Address: privacy@properseas.com

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data: Includes first name, last name, title, nationality, and, when legally required for transactions, passport details or Portuguese Tax Number (NIF).
  • Contact Data: Includes email address, telephone numbers, and billing/residential address.
  • Financial & Transaction Data: Includes property investment criteria, budget ranges, and details about services you have purchased from us.
  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, and operating system used to access our website.
  • Usage Data: Includes information about how you use our website, search for properties, and interact with our listings.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms on our website, subscribing to our newsletter, requesting a property viewing, or communicating with us by post, phone, or email.
  • Automated Technologies: As you interact with our website, we automatically collect Technical and Usage Data about your equipment and browsing actions using cookies and server logs.
  • Third Parties & Public Sources: We may receive personal data about you from analytics providers (such as Google), CRM systems (such as Casafari), or referring B2B agency partners.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of a Contract: To register you as a new client, provide real estate sourcing services, or manage a property on your behalf.
  • Legitimate Interests: To study how customers use our services, develop our business, and inform our marketing strategy (provided your fundamental rights do not override these interests).
  • Legal Obligation: To comply with regulatory requirements, including Portuguese Anti-Money Laundering (AML) laws and IMPIC reporting requirements.
  • Consent: To send you direct marketing communications via email. You have the right to withdraw consent to marketing at any time by contacting us.

5. Data Sharing and Disclosures

To provide our premium services, we may have to share your personal data with the following trusted third parties:

  • Service Providers: IT and system administration services, CRM platforms (e.g., Casafari), and website hosts.
  • Professional Advisers: Lawyers, bankers, auditors, and insurers based in Portugal who provide consultancy, banking, legal, and accounting services essential to your transaction.
  • Regulatory Authorities: Portuguese tax authorities (AT), IMPIC, and other regulators who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell your personal data to third parties.

6. International Data Transfers

Because we serve an international clientele (including the US and UK), we sometimes utilize software or cloud servers located outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by utilizing specific contracts approved by the European Commission.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a strict business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. By law, we have to keep basic information about our clients (including Contact, Identity, Financial, and Transaction Data) for a specified number of years after they cease being clients for tax and anti-money laundering purposes.

9. Your Legal Rights (GDPR)

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data (the “right to be forgotten”).
  • Object to processing of your personal data.
  • Request restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at [Insert Email Address].

10. Cookies

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